Incollect 10-18
Date Posted
New York
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HR at Robert Allen
Design Associate
Company BoConcept
Date Posted 10/18/17
Location New York
Duration Full-time
Salary Low-Medium
Category Sales/Marketing
Job Description

BoConcept is looking for a Sales Associate for our new store at Madison and 33rd.

As our new Sales Associate, you will be our most important relation to our customers. Your main job will be to give our customers a unique, exceptional and friendly shopping experience. You are passionate about our brand, design and values and take pride in providing the best solution for our customers. Apart from this you will be involved in most other aspects of running a modern design furniture store.

- Min. 5 –10 years experience in the furniture retail / trade industry
- Working client book and proven sales history
- Used to working with proprietary IT systems

As a person you
- Love design and have an interest in trends and style
- Are passionate about creating exceptional shopping experiences
- Have a high energy level and are enthusiastic
- Are persistent and focused on reaching your goals
- Are open-minded and a good communicator

As part of the BoConcept team, you will have a strong international corporation to support you.
We believe education and training is the foundation for exceptional performance. We offer extensive training programmes, guidelines, and information in all aspects of store operations.

Job Requirements

Sales Associate
Reports to: Store Manager

Main purpose:

To give our customers a unique, exceptional and friendly shopping experience, by being knowledgeable, service minded and working with the available systems.

Responsibilities & tasks:
Concept & Products:

Brand & Values
Knowing our company history and living by our vision, mission and values

Product Knowledge
Ensure a continuous high level of product knowledge including target groups, the product range, customization and selling arguments

Marketing Activities
Assist in planning and implementing needed marketing activities according to overall Marketing & Activity plan to ensure a continuous traffic flow

Store Layout & Visuals
Ensure a continuous update and styling of the showroom to optimize sales, space management and the presentation of the product range according to the visual guidelines

Sales & Service:
The 5 Phases of Selling
Continuously working with the 5 Phases of Selling to optimize the personal sales performance

Furnish: Using Furnish drawings to visualize different interior solutions for customers according to their needs

After Sales Service : Ensure a high level of after sales service by pro-actively following up on sales orders, deliveries and claim handling

Dress Code & Appearance: Continuously having a professional, smart and well-groomed appearance according to the national dress code

Targeting: Daily follow up on personal sales targets to continuously improve performance

Interior Decoration: Offering customers complete and professional interior decoration solutions for their homes based on the BoConcept guidelines


Axapta, POS:
Develop skill in working with Axapta as ‘Point-of-Sale’ system for entering and handling customer orders including searching for basic product and delivery information

Axapta, Back office
Well skilled in working with Axapta as back office system for planning and handling deliveries, payments, customer relations, stock etc.

Inventory & Logistics
Ensure an optimal flow of goods by following up on all deliveries and keeping the stock room well organized

Store Routines
Making sure all daily, weekly and monthly store routines are taken care of when needed

Performance evaluations:

• Target
• Sales Associate checklist
• Mystery Shopping reports

Retail experience:
Minimum 5-10 years of retail experience either from a furniture store, or trade showroom

Sales experience:
Experience in selling lifestyle consumer goods is preferred

Other qualifications:
Experience in working with IT systems, MS Office

Language skills:

Personal qualifications:
• High energy level and enthusiastic
• Persistent and result oriented
• Interested in the latest trends and designs
• Passionate and service minded
• Good communication skills

About our Company

BoConcept is an international furniture and design retailer. With more than 200 Brand Stores in 47 different countries, we are 2000 colleagues that deliver urban design to urban-minded shoppers. Our vision is to become brand no. 1 within urban interiors. A target that we will reach through teamwork, respect and the will to always find the better solution. Interested in being part of our team? We look forward to meeting you.

Exact Salary

Benjamin Paciello
General Manager
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